Delivery

We send all parcels via Royal Mail, you will receive an email as soon as we have dispatched your purchase so you know when to expect it. All parcels will need a signature on delivery.

FREE standard UK delivery (3 – 5 working days)
£4.95 express UK delivery (48 hours if ordered before 3pm)
£10.95 international (5 – 10 working days, depending on location)

It is the responsibility of the customer to pay any import customs and duty charges if incurred.

Returns

We offer a 14 day refund or exchange service.

We want you to be really happy with your purchase, so if it isn’t suitable we are happy to refund or exchange your shoes, providing they are unworn, in perfect condition with original tags still attached, and are sent back to us within 14 days of receipt.

If you would like to return an order please email help@bimbleshoes.com. Please note we cannot refund any original shipping costs.

Please ensure you retain proof of posting for all returns.