Delivery

We send all parcels via Royal Mail, you will receive an email as soon as we have dispatched your purchase so you know when to expect it.

£4.95 standard (5 – 8 working days)
£10.95 international (10 – 14 working days, depending on location)

It is the responsibility of the customer to pay any import customs and duty charges if incurred.

We offer free shipping on orders over £50 in the UK.

Returns

We offer a 14 day refund or exchange service.

We want you to be really happy with your purchase, so if it isn’t suitable we are happy to refund or exchange your shoes, providing they are in perfect condition with original labels and within 14 days of receipt. The shoes must be unworn and in perfect condition with original tags otherwise we will not be able issue the refund.

For UK deliveries, a return slip will be included in your parcel, if you need a replacement please email help@bimbleshoes.com. Please note we cannot refund your original shipping costs, although return shipping is free.

For international deliveries we cannot include a free return slip, so email us at orders@bimbleshoes.com to notify us of your intention to return and send your parcel to:

Bimble
1 Brooklyn Cottage
Midford
Bath
BA2 7DD
United Kingdom.

Please ensure you retain proof of posting.