Christmas Gifts

For any Bimbles bought as baby gifts throughout December we are happy to offer an extended returns period – so we will offer a refund or exchange on any gifts bought from 1st December provided you contact us by 31st January 2018.

Last posting dates for Christmas:
UK customers – 17 December, International – 3 December.

Free UK delivery

We send all parcels via Royal Mail, you will receive an email as soon as we have dispatched your purchase so you know when to expect it. All parcels will need a signature on delivery.

Free UK delivery takes 3 – 5 working days from the date of the order. If your order is urgent please get in touch and we will do our best to send it sooner.

Free returns

We offer a 14 day refund or exchange service and free returns on all UK orders.

We want you to be really happy with your purchase, so if it isn’t suitable we are happy to refund or exchange your shoes, providing they are unworn, in perfect condition with original tags still attached, and are sent back to us within 14 days of receipt.

If you would like to return an order please email help@bimbleshoes.com and we will send you a free shipping label to return them to us. Please note we cannot refund any original shipping costs.

Please ensure you retain proof of posting for all returns.

We ship worldwide

We send all parcels via Royal Mail/Parcelforce, you will receive an email as soon as we have dispatched your purchase so you know when to expect it. All parcels will need a signature on delivery.

£10.95 international delivery takes 5 – 10 working days, depending on location.

It is your responsibility to pay any import customs and duty charges if incurred for international deliveries.

Questions about your delivery

Please note: As parcels will need a signature you may have to collect from a local office if you are not in when delivery is attempted. A card will be left at your address advising where to collect from. If the parcel isn’t collected it will be returned to us and you may need to pay the postage to have it re-sent. If you want to check the status of a parcel you are expecting please contact us at orders@bimbleshoes.com and we will be happy to help.