We send all parcels via Royal Mail, you will receive an email as soon as we have dispatched your purchase so you know when to expect it. All parcels will need a signature on delivery.

Our standard delivery times are listed below. If you need your order by a specific date please contact us and we’ll do our very best to get it to you sooner.

£4.95 standard (3 – 5 working days)
£10.95 international (5 – 10 working days, depending on location)

It is the responsibility of the customer to pay any import customs and duty charges if incurred.

We offer free shipping on orders over £50 in the UK.


We offer a 14 day refund or exchange service.

We want you to be really happy with your purchase, so if it isn’t suitable we are happy to refund or exchange your shoes, providing they are unworn, in perfect condition with original tags still attached, and are sent back to us within 14 days of receipt.

For UK deliveries, a return slip will be included in your parcel, if you need a replacement please email Please note we cannot refund your original shipping costs, although return shipping is free.

For international deliveries we cannot include a free return slip, so email us at to notify us of your intention to return and send your parcel to:

1 Brooklyn Cottage
United Kingdom.

Please ensure you retain proof of posting for all returns.