Free UK delivery

We send all parcels via Royal Mail, you will receive an email as soon as we have dispatched your purchase so you know when to expect it. All parcels will need a signature on delivery.

Free UK delivery takes 3 – 5 working days from the date of the order. If your order is urgent please get in touch and we will do our best to send it sooner.

Returns

Christmas Returns Policy

Any item (including sale) purchased between Saturday 3rd November and Monday 24th December can be returned for an exchange or gift card up to, and including, Sunday 13th January 2019.

We offer a 14 day refund or exchange service on all orders.

We want you to be really happy with your purchase, so if it isn’t suitable we are happy to refund or exchange your shoes, providing they are unworn, in perfect condition with original tags still attached, and are sent back to us within 14 days of receipt.

If you would like to return an order please email help@bimbleshoes.com for instructions.

We recommend using a tracked postage service and for you to hang onto your receipt until your returned funds have cleared. Bimble are not responsible for any returns parcels lost in transit.

Refunds are processed within 2-3 business days of receipt and you will receive confirmation of your refund via email.

We ship worldwide

We send all parcels via Royal Mail/Parcelforce, you will receive an email as soon as we have dispatched your purchase so you know when to expect it. All parcels will need a signature on delivery.

£10.95 international delivery takes 5 – 10 working days, depending on location.

It is your responsibility to pay any import customs and duty charges if incurred for international deliveries.

Questions about your delivery

Please note: As parcels will need a signature you may have to collect from a local office if you are not in when delivery is attempted. A card will be left at your address advising where to collect from. If the parcel isn’t collected it will be returned to us and you may need to pay the postage to have it re-sent. If you want to check the status of a parcel you are expecting please contact us at orders@bimbleshoes.com and we will be happy to help.